AscendPOS · Customer information

Terms of Service

Effective September 28, 2026

These terms govern your purchase and use of AscendPOS, a point of sale service for store operations, and its Windows companion. By placing an order or using the service, you agree to these terms.

Plans and payment

Choose a monthly or yearly plan on our order page. The final price, currency, billing frequency, taxes if any, and renewal terms are shown at Stripe checkout. Review them before paying. A purchase request does not activate service: we verify the payment before issuing a store account and activation key.

Accounts and use

You are responsible for your store's records, account access, staff permissions, and lawful use of the service. Keep login credentials and activation keys secure. The Windows key activates one computer; contact us if you need help with a device change. Do not use the service to violate the law, interfere with the service, or access another store's data without permission.

Subscriptions and cancellation

Subscriptions renew according to the terms presented at checkout unless cancelled. To request cancellation or ask about your subscription, use the merchant contact information on your Stripe receipt or payment confirmation and include the email used at checkout. Request cancellation before the next renewal to avoid a further charge. Cancellation ordinarily ends future renewals; access may continue through the paid term. Refund requests are handled under our Refund and Return Policy.

Service and records

AscendPOS provides tools for checkout, inventory and reporting. Verify important calculations and exports against your own records. You remain responsible for your business decisions, tax settings, and legally required records. We may maintain or update the service to improve reliability and security. If service terms change materially, the updated terms will be published here with a new effective date.

Privacy and contact

Read our Privacy Policy for details about personal information. For account, billing, or policy questions, contact us through the merchant contact information provided at Stripe checkout or on your payment receipt.

Applicable consumer rights and legal protections continue to apply.